« Châssis, panneaux et pompe à chaleur en une seule fois : on a eu un seul devis, un seul planning et zéro paperasse pour les primes. Le résultat est impeccable et notre facture d'énergie a chuté. On ne pensait pas que ce serait aussi simple. »
Maintenance contract for your heat pump
A maintenance contract means your heat pump is looked after every year without you having to think about it: scheduled visit, documented checks, priority when a breakdown strikes and a preferential labour rate. You spread the cost and keep your peace of mind — all brands.
Everything your maintenance contract covers
A contract is more than a single visit: it is complete follow-up that safeguards your heat pump’s efficiency and saves you both time and money.
Scheduled annual visit
A full service once a year, planned in advance: checks, cleaning and settings, with nothing to remember and no chasing.
Refrigerant check
Check of the charge and tightness of the refrigerant circuit at every visit: a leak caught early means efficiency preserved.
Heat exchanger cleaning
Cleaning of the outdoor unit, the filters and the water circuit for optimal thermal exchange all year round.
Repair priority
When a breakdown occurs, customers under contract are seen first — a real advantage when the heating fails in the depths of winter.
Preferential labour rate
A discount on the labour for repairs outside the annual visit: unplanned interventions cost you less.
Automatic reminder
No more forgotten services: we contact you every year to book the slot. Your follow-up stays up to date, and so does your warranty.
From sign-up to annual follow-up
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Sign-up
You choose the plan suited to your heat pump; we confirm the brand, model and terms. Simple set-up, no paperwork.
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Annual scheduling
We plan your visit in advance and offer you a slot every year — you no longer have to think about it.
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Service visit
The technician carries out the full check: refrigerant, heat exchangers, hydraulics, electrics and control, with a report at the end.
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Follow-up & priority
Between visits, you benefit from repair priority and the preferential rate. Your history stays documented.
With a contract, everything is simpler
Without a contract, you have to remember to book, pay full price for each service and wait in line when a breakdown hits. With a contract, the visit is scheduled, the cost is spread, and you get priority when it matters.
- With a contract: scheduled visit, repair priority and labour at a reduced rate
- With a contract: cost spread across the year and documented follow-up for the warranty
- Without a contract: service to book yourself, full price and standard wait when a breakdown occurs
A maintenance contract means the scheduled annual visit, repair priority and a spread-out cost. We offer you the plan suited to your installation.
Heat pump maintenance contract
Does the contract tie me in for a fixed term?
Our maintenance contracts are taken out yearly and renew automatically unless cancelled. The commitment stays light: you enjoy the follow-up and the priority for as long as the contract runs, and you remain free to stop it at renewal.
How do I cancel my contract?
Cancellation is simple, in writing, before the annual renewal date. No penalty: you stop at the end of the current period. We remind you of the renewal date so you can decide with full information.
Do you cover all brands of heat pump?
Yes. Our contracts cover air-to-water, air-to-air and geothermal heat pumps, all brands — Daikin, Atlantic, Viessmann and the rest — even if we did not carry out the original installation.
What exactly does the contract cover?
The contract includes the full annual visit (refrigerant check, heat exchanger cleaning, settings), an intervention report, repair priority and a preferential labour rate on interventions outside the visit. Parts and any refrigerant top-up are billed separately, at a clear rate. The details of each plan are shown in the table below.
Three levels, one clear monthly rate
| Service | Range | Typical lead time |
|---|---|---|
| Essential — annual visit + automatic reminder | from €15/month | 1-year commitment |
| Comfort — Essential + repair priority + reduced labour | from €22/month | 1-year commitment |
| Serenity — Comfort + repair labour included + enhanced follow-up | from €32/month | 1-year commitment |
Heat pump — go further
They chose wendows
5.0/5 · 3verified reviews
« Passage du mazout à une pompe à chaleur air-eau. Chantier propre, anciens radiateurs conservés. La maison est mieux chauffée pour bien moins cher. »
« PAC air-air réversible installée avant l'été. Confort été comme hiver, et le SAV répond vite. Très satisfait du suivi. »
A maintenance contract to set up?
Tell us the brand and model of your heat pump: we offer you the right plan and a clear monthly rate, with no long-term commitment.