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The energy one stop shop — active across Belgium
Legal information

Cookie policy

Which cookies we use, why, and how to stay in control of your choices. Select the document you wish to consult.

Last updated: 16 June 2026 wendows.be

What is a cookie?

A cookie is a small text file placed on your device (computer, tablet, smartphone) when you visit a website. It stores information about your browsing, your preferences or your session. Some cookies are essential to the operation of the site, others are used to measure its audience or to personalise content.

The cookies we use

We use strictly necessary cookies for the operation of the site, analytics cookies to improve its content and, where applicable, marketing cookies. The table below summarises these categories, their purpose and their lifespan.

Category
Purpose
Consent
Duration
Strictly necessary
Site operation and storage of your consent choices.
Exempt (no consent required)
Session to 12 months
Analytics
Anonymised traffic statistics to improve the site.
Subject to consent
Up to 13 months
Marketing / social media
Personalisation and sharing on social media.
Subject to consent
According to the issuing third party

Managing your consent

On your first visit, a banner lets you accept or refuse non-essential cookies. You can change your choices at any time via your browser settings, which also allow you to block or delete cookies that have already been placed.

Refusing non-essential cookies does not prevent you from browsing the site, but it may limit some of its features.

Third-party cookies

Some content (maps, videos, social media modules) may place cookies issued by third parties, who are responsible for their own processing. We invite you to consult their respective policies for full details.

Your data & your rights

The processing of data collected through cookies is described in our privacy policy, which also details your rights under the GDPR and how to exercise them.

To find out more about how your data is processed, see our privacy policy.